PRIVACY POLICY
At TransVerde Airlines, when you visit flytransverde.com or flytva.com, we hold your privacy concerns at the highest level. This policy describes what personal information we collect, why we collect it, how we use it and when we share it with third parties. Our policy also outlines the choices you can make about how we collect and use your information. If our information practices change in the future, we will let you know by posting the revised policy on flytransverde.com or flytva.com.
What kind of information do we collect?
We collect information – such as your name, email address, billing address, telephone number and credit card number – that you provide to us when you make a reservation or participate in a contest, promotion or survey. We also keep a record of your online booking history. This information may be used to help us improve our website design and your online experience.
How do use your information
When you make a booking or purchase any service or product on flytransverde.com or flytva.com, we use the information you provide us to process your booking or purchase. We will also send you an email message that your booking has been confirmed. Additionally, we may need to contact you via email or phone if we have any other questions or information about your booking. When you choose to receive our special offers, we may use the e-mail and/or mailing address you provide to send us any material relating to those special offers.
Do we share your information with third parties?
We may contract with third parties to assist us in maintaining and managing our customer information and experience, to fulfill promotions, and to communicate with our customers. However, we would not authorize any of those third parties to use your information in any other way. When we offer contests and promotions, or join with another company to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information in order to participate. That information may then be used by us and our partners to notify winners or to fulfill promotional obligations. Additionally, when you purchase services or products at flytransverde.com that are to be provided by another party (for example, hotel accommodations, rental car or mile redemption partner), we share your
How can you remove your information from flytransverde.com e-mail list?
We want to communicate with you only if you wish to continue to receive communication from us. If you prefer to stop receiving information from us about our special offers via email, please visit our Sign Up page accessible from the home page or simply follow the instructions on our email(s). You may also opt-out of receiving communications from us by sending us an e-mail message at info@flytransverde.com. Please include your email address and full name with your request. Please note that when you book an online reservation, we will contact you via email to confirm your reservation. In addition, we may need to contact you via email or phone if we have other questions or information regarding your reservation.
How and why do we use cookies on flytransverde.com?
A cookie is a small data file that websites usually store on your computer's hard drive when you visit them. TransVerde Airlines uses cookies, but we do not store personally identifiable information in your cookie.
We use cookies to improve your online experience and facilitate effective website administration. Cookies allows us to track your booking as you make your booking on our website. They also allow us to reorganize customers who have saved their information with us when they visit us and provide those customers with their account information. If you save your information with TransVerde Airlines or book on our websites, we use cookies to monitor and maintain information about how you use our website and how you book. If you have not saved your information on with us or booked on our website, we may monitor and maintain information about your usage in a non-identifiable manner. In either case this information helps us serve you better by improving the design of our website as well as our produces and services.
Through the use of cookies, we track and maintain the identity of the website you visited immediately prior to visiting TransVerde Airlines.
Tracking the website you visited you came from before visiting www.flytransverde.com can help us improve the design design of our website. You can refuse cookies by disabling them in your web browser. However, if you disable cookies, we will not be able to track your booking, which means you will not be able to book on our website. We will also not be able to recognize you as a customer who has saved your information with us, so you will not be able to access (or change or delete) your account information.
We will allow certain third-party companies to serve ads and/or collect certain anonymous information when you visit our website. These companies may use information (not including your name, email address, telephone number, or any other personally identifiable information) about visits to this and other websites to provide advertisements about products and services of interest to you. These third parties do not collect personally identifiable information.
How can we ensure that your booking is secure?
Protecting your booking information is our top priority. We use Secure Sockets Layer (SSL) technology to ensure the security of your information online. To verify the security of your connection, please look in the lower left corner of your browser window after accessing our secure server. If you see an intact key or a closed padlock (depending on your browser), SSL is active. To double-check security, look at your browser's URL line. If you accessed a secure server, the first few characters of our website address should change from “http” to “https”. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect from you online.
What about links to other Web sites and services?
Flytransverde.com ou flytva.com may contain links to other websites that are not under our control. These websites have their own privacy policies and we suggest that you review these policies before visiting these websites. TransVerde Airlines is not responsible for linked sites and provides these links only for the convenience and information of our visitors.
What if you have questions, comments or concerns?
If you have any questions, comments, or concerns about our privacy policy, please contact us at info@flytransverde.com.
Thank you for reading our Privacy Policy.
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Last Updated March 22, 2022